Dia of Encino, Ca () We subscribed to eHarmony and you may, within couple of hours, decided to cancel once the I’d receive other sites We popular. I experience the site and you can is educated to-name a keen 800- count https://kissbrides.com/es/dateasianwoman-opinion/. I happened to be told one to as the We previously got a merchant account (which i for the good-faith noticed is signed) they will personal the new membership if i wished but they manage perhaps not refund my charge card toward $251 into the one-seasons registration. Y of Vancouver, Canada () We signed up with eHarmony set for a single-year-registration of $250 (step three monthly premiums from $).

We signed my personal account online and emailed a consumer functions agent. My June credit card report shows that eHarmony has actually recharged myself $ to have the next cost. We emailed the business to attempt to care for this dilemma however, the new effect I experienced straight back was they’re not capable terminate my membership plus the 3rd percentage would be recharged with the . Its refund rules is quite unclear and you will mistaken. Its buyers qualities associate. Courtney from Venice, Ca () I think eharmony keeps false advertising. In the first paragraph of their current email address they boost another type of provide from 90 days to the price of 1.

Very. Wayne of Coconut Creek, Fl () I’ve found the firm to be extremely misleading. It encourage great suits, however the of these which they delivered myself was in fact not. We signed up to make use of its 100 % free 7-date demo. They didn’t work for myself, therefore i tried to cancelled online however, I obtained a message claiming I’d to mention throughout the business hours. The individual We spoke to help you spoke myself away from canceling because of the providing myself a unique seven totally free days. I tried it once more nevertheless desired to cancel but so it big date the person I talked to really was rude and you will told you I got went past the one week trial. She said I could perhaps not score a reimbursement and you will informed me just to keep using the full time which i got currently paid off to own.

One month later, I found the support to get bad and not appointment my personal means, so i decided to terminate the assistance

I told her that we wasn’t searching for using their features however, she told you too bad, you are not going to get a refund. Miranda out-of Clarksville TN () I enrolled in annually during the eharmony becuase of your own great “deal”. I was enrolled in a week and you can made a decision to terminate my personal characteristics (I had a narrow length requirements and in six months We got more than 50 fits, to me it actually was as well in love so there are absolutely no way to really browse thanks to all that easily). It had been that we was 8 instances at night date restrict and they’ll not reimburse any of the currency. I informed them that they’ll costs me personally for the entire day, simply not the year as well as did not agree to it.

But then, because you discover, close to the base of your page, throughout the second so you can past paragraph, it alter to three months into the price of 1 Each Day

We have tried many time to get ahold of someone and it keep advising me to build a letter, that i performed and you will got an elementary form letter back just how they might not assist me and that they were planning manage to get thier currency, (which expects problems within just letter in the present time? We have canceled my personal card and you can decide to declaration one later on charge just like the fraudulant. Meanwhile I could continue steadily to query Louise Guerin (Buyers Connections Director) to have an answer. Yveth out of Lanham MD () Most disappointed, I siged right up to own 30 days demo, payed brand new subsription, its become 30 days since the, We have emailed eharmony, canceled the fresh registration, they haven’t yet taken care of immediately myself, otherwise returned my personal mony. They won’t listing a telephone number so you can customer service or render an email to save an open comunication.